How to get surveys

In order to receive surveys, please ensure that the following settings are active:

Android:

    • Ensure that GPS is on.
    • Ensure that Place Surveys are toggled "on" in the app settings screen.


iOS:

    • Ensure that Place Surveys are toggled "on" in the app settings screen.
    • Go to your iPhone settings and confirm that Location Services are "on" for Frequent Flyer (Settings > Privacy > Location Services).
    • Go to your iPhone settings and confirm that Background App Refresh is toggled "on" for Frequent Flyer (Settings > General > Background App Refresh).
    • Do not force quit the app in iOS 7 or above. Force quitting will prevent location measurement from working in iOS 7+ (if you're using iOS6, the app will continue to measure location in the background even if you force quit). If you must force quit, simply re-open the app to resolve the issue. When you need to close the app, simply tap the home button once.

 

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